Terry’s A/C & Heating, 2020 President’s Award Spotlight
Carrier® recognizes Terry’s A/C & Heating’s commitment to excellence and Carrier is proud that they are ambassadors of our brand. Terry’s A/C & Heating is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.
In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Terry’s A/C & Heating of Richmond, TX, recently received the 2020 President’s Award from Carrier.
Located in Richmond, Texas, Terry’s A/C & Heating specializes in the installation, maintenance and repair of residential and light commercial HVAC systems across West Houston and neighboring communities of Katy, Fulshear, Richmond, Rosenberg, Bellaire and Sugar Land. A Carrier® Factory Authorized Dealer and 2020 President’s Award winner, Terry’s A/C & Heating is a flat-rate company known for prompt, expert service at a fair price. Terry’s A/C & Heating technicians all hold North
American Technician Excellence (NATE) certifications. They are frequently called to fix air conditioning and heating systems others say can’t be repaired. You can often find the owner Rob Terry working on installations alongside his team. Their goal is to be each customer’s “indoor comfort concierge” by listening for what their needs are, educating them on the options, and providing a solution that is guaranteed.
Air conditioning has been the Terry family business since 1982. Current owner Rob Terry is fond of sharing how he began learning the air conditioning business working with his father Rex Terry. After taking Rob on as an apprentice, Rex sold him the business to carry on when he retired. “It was a gift to be able to work alongside dad who has been my mentor and biggest fan,” says Rob Terry. “My father’s influence and peers I’ve met through Carrier have helped me grow the business, innovate and provide even better service to our customers over the years.”
Premium service is a hallmark of what Terry’s A/C & Heating delivers, for both new and returning customers. Customers are referred by word of mouth and tell their family members, friends and neighbors. Rob and his senior technician Kenny Langford are equally comfortable helping a senior on a fixed income find a trustworthy system that works for their budget and installing a high-end, high-efficiency HVAC system for a custom home. Terry’s A/C & Heating encourages customers to invest in maintaining their system in the spring and fall to minimize breakdowns. They also provide financing, so customers can afford the equipment they need and pay over time. Terry’s A/C & Heating stands out from the crowd by staying ahead of continuing education since the industry, equipment and technology is constantly evolving. They treat each customer with respect and courtesy, arrive when they say they will, are a good steward of environmental resources, and guarantee their workmanship. Find out more about Terry’s A/C & Heating at www.terrysacandheating.com or call them at 281-495-7830.
This post was originally published on Carrier’s Residential site, which spotlights HVAC companies that received a Carrier 2020 President’s Award for superior service. Content provided by Terry’s A/C & Heating. Carrier is not responsible for the accuracy of the above and any viewpoints expressed are solely those of Terry’s A/C & Heating.